Designing a Strong Call to Action
4 Simple Design Elements Behind a Good Call to Action
It is not uncommon for companies to sink large amounts of money into obtaining traffic to their websites in an attempt to increase conversions. Some of their money might go towards search engine optimization and some might go towards pay per click or search engine marketing. Little do they know their problem might not be about getting more traffic. The real problem could be that they have a poor call to action.
A plain “Click Here” link buried underneath a wall of text is not going to yield very good results. Driving traffic to your website is important, however what good is the traffic if the primary call to action is nearly invisible? Having a well-designed call to action could be all the difference needed to rocket conversions sky high. The design of a call to action can be broken down into 4 simple elements, size, shape, color, and position.
Design Elements
Size
Make your call to action large enough that it stands out on top of everything else on the page. It is your primary focus, right? Generally speaking, the larger an element is on a page the more noticeable it will be, thus the more importance it should hold. A good call to action is large enough so that it is easily recognized without being tacky in the process.
Before going off the deep end realize that it is possible to create a call to action that is too large. If you create too large of a call to action users may not understand that it is clickable and will miss the call to action altogether. Create a call to action that is large in relation to other elements on the page, but not over done.
Alternatively, if you have more than one call to action, size them in relation to their importance. The primary call to action should be larger than the secondary call to action.
Sortfolio – The “get listed” call to action stands tall above the rest of the navigation as the primary call to action.
MailChimp – The home page over at MailChimp features two large call to action buttons that ensure they are not missed.
Shape
The best calls to action are most commonly shaped like buttons as they attract attention and are instantly identified as clickable. Use rounded or circular corners on the ends of your call to action to give it the shape of an ordinary button. Square corners do work as well, however some users may misinterpret your call to action for an ad or banner and steer clear from it. Feel free to use square corners, just do so with a bit of caution in mind.
On top of shaping your call to action to that similar of a button it is also beneficial to use a unique font from the rest of the page for your call to action. The difference in the shape of the font will help attract attention to the call to action and draw users in. As always, choose a font that is distinctive yet complimentary to the other fonts on the page as well.
Apple – Apple uses multiple rounded corners to enforce that the element is indeed clickable. They also make use of a “+” circle on the top left corner to help draw users attention.
Authentic Jobs – Authentic Jobs uses a dominant button with an accent below it to guide users eye path.
Color
To say that any of the 4 elements being outlined here has more importance than the other is too close to call, however the color of your call to action is right at the top. One of the quickest ways to grab a user’s attention is by using a bright, contrasting color right within your call to action. Choosing a color that stands out from the rest of the colors used within the page will enforce its significance.
Pick a color that is specifically unique to your call to action and is not used anywhere else on the page. For example, if all of your text is black and all of your links and buttons are blue you should use a different color than black or blue for your call to action. Instead, use a brighter contrasting color such as orange. By using orange the call to action will not fade in with the rest of the blue and black and will stand atop of all the other elements on the page.
It is also recommended that you need to practice using colors appropriately. By all means pick colors that are bright and contrasting, however make sure you pick colors that fit the overall color scheme of the page. Throwing in random colors in order to get a call to action to stand out will look unprofessional and perhaps worse, untrustworthy. Additionally, be careful when using more than one call to action on a page. Too many colors can quickly turn your page into a rainbow, draining the impact of the primary call to action, and pushing users to an unresponsive state.
h2desk – h2desk uses a beautiful bright red call to action on top of a dark background.
Less Time Spent – The bright green button on Less Time Spent is a high contrast of the other colors used on the home page.
Position
Positioning your call to action instinctively within the eye path of users is incredibly important. No matter how large, oddly shaped, or brightly colored your call to action is users will never see it unless it is placed within an intuitive position. The exact position for your call to action will depend on the page layout itself, however the best practice is to keep the call to action above the fold and in a prominent area with plenty of breathing room.
You are able to prioritize the elements on a page simply by the order in which they are placed. Keeping the call to action toward of the top of a page, not requiring users to scroll down to find it, places more value on the call to action and allows it to receive more impressions. Leaving the call to action in an instinctive position allows users to also come back to it after browsing other parts of the website.
Leaving a fair amount of white space around the call to action prevents other elements of the page from interfering with the importance needing to be placed on it. Positioning the call to action in an intuitive position without any clutter in the way will reward the highest amount of conversions.
Textpattern – Textpattern places their primary call to action right underneath the logo ensuring it is going to be seen.
Notable – Notable positions their call to action above the fold with plenty of whitespace surrounding it.
Examples of Great Calls to Action

BuySellAds

VideoTeaching.com

Site Remark

CoTweet

File Share HQ

Catch Mail

Templatic

Pulse

Campaign Monitor

Home Theater Forum

Healogix

Livestream

Donor Tools

WebNotes

TrackMyPeople

FreeAgent

SugarSync

1Password

Pastebot

MemberFuse

Droplr

Zaplee

Xpelo

HelpSpot

EnStore

Jolicloud

Xero

POP Creative Group

Glasscubes

Planning Center

Bidsketch

Virb

WWF

LemonStand

Crush It! Book

Matthew Henry

Shopify

Medical Licensure Group

Halogy

LightCMS

International ArtExpo New York 2010

Osmond Interactive

Magntize

Mobile Roadie

Microsoft MIX10

Art in My Coffee

Onehub

Sprouter

SliceMyDesign

Essay Academia

Ambition WordPress Edition

Brite Revolution

StreetMavens

Vuu Media

Message Stream
Additional Information
- Smashing Magazine – “Call to Action Buttons: Examples and Best Practices”
- Boagworld – “10 Techniques for an Effective ‘Call to Action’”
- UX Booth – “Good Call-To-Action Buttons”
Putting it all Together
At the end of the day creating a good call to action is all about getting users to convert. No matter how you go about getting conversions you cannot ignore the design of your call to action. The 4 simple elements outlined here may not seem like much, but can work wonders on your conversion rate. Take a look at your website and reevaluate your call to action. Could it use a little work? Would any of these 4 elements help give it a boost? Please let me know about it in the comments below. Maybe I can give you a hand or lend you some advice?
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I thought I knew a lot on the subject but reading this article I learned a lot;). Well done.
@CB Du Rietz – Thank you for your comment, you bring up some good points.
Part of designing a good call to action is knowing its importance and presence within a page. In these examples, as you mentioned, the call to action is primarily dominant over other elements within the page. This is done specifically because they want users to find the call to action and to proceed with it without having any other interruptions while doing so.
You brought up having a “Pay Bill” call to action. Depending on the page itself there are probably actions needing to be completed before clicking the pay button. When it comes time to click pay yes you want users to be able to easily locate it and complete the call to action however you also do not want to make the call to action so prominent that users move straight to it without taking time to complete the required actions before hand.
Again, you must know the importance and presence of your call to action for it to be effective.
Hopefully I was able to answer your question or at least give you a little better explanation. Thanks again for your comment.
Hi..Thanks for share, i learned a lot from this article
Well, this just looks fine and dandy with me, but one thing that is quite obvious is that all this is marketing gadgets. It’s trying to draw people into a service. It’s all “Sign up”, “Join now”, “Buy this”.
Yes, the primary goal is to increase conversion. But what if the scenario is more mundane? Lets’ say Online Banking, which is more like an application rather than a store-front window. Do we really want huge button spelling out “Pay Bill” – being the default Call to Action on a payment page within the application? Or is a more traditional document flow model better, positioning the Submit Button in a logical way?
I’m not advocating either side. To be honest, I don’t consider the two being contradictory by design. It’s just that I think people have a tendency of using the old “bigger is better” strategy.
And no – I realize that users won’t interact with near invisible stuff.
What’s next, folks? When every site have maxed out on the size? Is <blink> the next fad?
excellent round up and commentary on this key element: thank you!
This is a great post Shay and one I’ll include in one of my forth coming smashing magazine articles – really well out together. Really like your blog’s style too, very clean.
Nice list and examples of good call to action buttons. I noticed there were quite a few that used colors that were already found on their page.
This list is great! Also great for inspiration! Thanks for sharing this!
Great selection, and really well explained – thanks. Just a shame I can’t work out how to put it to use on WP.com. The argument for self-hosting is getting stronger…
Excellent post. I would add that variation and multiplicity are also good elements to consider. Use text links, graphic links and links in multiple locations to catch different points of attention. Obviously, as you noted, good design and taste prevail, but having more than one link doing the same job will increase the odds.
I was looking the other day for something to make a client read to understand “Call to Actions” better as his idea of huge, garish buttons that were out of keeping with the design were doing my head in. I’ll send this on to him so he gets how it should really be done.
Great write up and impressive work on gathering all those great examples.
Thanks for putting this together – it’s good to see lots of action buttons lined up for comparison.
We’ve seen some huge improvements just by changing the word(s) on a button. Almost anything is better than “submit”. Most of these examples here are great: strong active language that clearly explains what the user will get when she clicks.
I would be changing “take a looksie” unless the site is only for folksey people. And “overview” is a bit weak – I would go with something more concrete and beneficial like “Kill spam forever”.
Anyway, thanks and best wishes for the New Year.
Great tips getting back to the basics of the elements of design. Love all the examples too. Good inspiration. Thanks for sharing.
great observations! excellent collection
Very nice collection, thank you!
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This list is great!
it’s good to see lots of action buttons lined up for comparison.